Hacker tricks chatbot into selling him a car for $1 According to IBM, a chatbot is a computer program that uses artificial intelligence (AI) and natural language processing (NLP) to…

5 SMART Goals With Examples You Need In 2024 Automation not only enhances efficiency but also reduces the risk of human error. It involves comparing two versions of a marketing…

4 Scams To Look Out for on the Telegram App You can learn more about GOBankingRates’ processes and standards in our editorial policy. AI bot plugins provide endless possibilities to…

Facebooks New Chatbots Are Learning To Negotiate It further predicts that 47% of organisations will use chatbots for customer care and 40% will deploy virtual assistants. For one, they help…

Waymo explores using Googles Gemini to train its robotaxis As a result, the systems and their outputs embed, reinforce, and regurgitate dominant values and ideas and replicate and reinforce biases,…

Purpose-built AI builds better customer experiences This integration results in faster, more accurate resolutions, reduces the need for human intervention, and boosts operational efficiency. In August, it found that –…

Best virtual assistant service of 2024 Agiloft is another help desk option that aims to streamline operations and efficiency, and make actionable insights more easily available. Agiloft have been a market…

The Evolution of AI Task Manager Tools: Transforming Productivity in the Modern Workplace The rise of AI has shifted the landscape of search engines, bringing forward an exciting array of…

Communications and media customer service: Process intelligence provides a fresh playbook According to a recent market study on CX trends, challenges, and opportunities, 55% of consumers feel experiences have worsened…